Construct

Construct details. (MORE INFO)

Construct: Output Quality


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: What tasks a system is capable of performing and the degree to which those tasks match their job goals (job relevance), people will take into consideration how well the system performs those tasks.

Theory/model: TAM2
Reference: (Venkatesh & Davis, 2000)


Definition: The degree to which an individual believes that the system performs his or her job tasks well.

Theory/model: TAM3
Reference: (Venkatesh & Bala, 2008; Venkatesh & Davis, 2000)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
The quality of the output I get from the system is high.Likert 1-7, Strongly Disagree to AgreeNot SpecifiedTAM(Venkatesh & Bala, 2008)
(Venkatesh & Davis, 2000)
I have no problem with the quality of the system’s output.Likert 1-7, Strongly Disagree to AgreeNot SpecifiedTAM(Venkatesh & Bala, 2008)
(Venkatesh & Davis, 2000)
I rate the results from the system to be excellent.Likert 1-7, Strongly Disagree to AgreeNot SpecifiedTAM(Venkatesh & Bala, 2008)